Privacy policy

In accordance with current personal data protection legislation and the Spanish Information Society and E-Commerce Services Act, we inform you that the personal data provided through this website is processed by its owner, LOOPTICA POBLENOU S.L., with tax ID B02745636, whose details appear in the Legal notice.

• Identity: LOOPTICA POBLENOU S.L.
• Tax ID: B02745636
• Address: Rambla del Poblenou, 48 local, 08005 Barcelona
• Email: info@looptica.com
• Phone: +34 933 00 90 64

At LOOPTICA POBLENOU S.L. we process the information provided by data subjects for the following purposes:

• To manage the provision of the contracted services.
• To respond to requests, enquiries or questions received, including booking the optometric assessment.
• To send commercial communications about products or services that may be of interest to the user.

Data is kept for as long as the commercial relationship continues or for the years required to comply with legal obligations. Data is not disclosed to third parties except where there is a legal obligation. You have the right to obtain confirmation as to whether LOOPTICA POBLENOU S.L. is processing your personal data, and therefore the right to access your personal data, rectify inaccurate data or request its erasure when the data is no longer necessary.

The legal basis for processing your data is the performance of the requested service and/or product, the legitimate interest of the company and, in certain cases, your consent. Where a contractual relationship exists, the provision of services and the performance of that contract also constitute a legal basis.

Your data will not be disclosed to third parties without your prior consent, except where there is a legal obligation. In some cases it may be necessary to share your data with suppliers acting as data processors, with whom we have signed the corresponding agreement.

Any person has the right to obtain confirmation as to whether LOOPTICA POBLENOU S.L. is processing personal data concerning them. Data subjects have the right to:

• Request access to their personal data.
• Request its rectification or erasure.
• Request the restriction of processing.
• Object to the processing.
• Request data portability.

You may exercise your rights by sending an email to info@looptica.com or writing to Rambla del Poblenou, 48 local, 08005 Barcelona, identifying yourself with your ID document or equivalent. If you have given consent for a specific purpose, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you believe your data protection rights have been infringed, particularly if you are not satisfied with how your rights have been handled, you may lodge a complaint with the competent data protection supervisory authority (Spanish Data Protection Agency, www.aepd.es).

The user warrants that the personal data provided is truthful and is responsible for reporting any changes to it, undertaking to keep it duly updated. The user shall be solely liable for any direct or indirect damage caused to LOOPTICA POBLENOU S.L. or to third parties as a result of completing forms with false, inaccurate, incomplete or outdated data.

LOOPTICA POBLENOU S.L. has adopted all the technical and organisational measures necessary to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorised third parties. However, please remember that no method of transmitting data over the Internet or of electronic storage is 100% secure.

The user acknowledges having read this document and states their agreement with all of its terms, accepting it freely, expressly and unequivocally.